Frequently Asked Questions


On-site registration

I still need to register. What should I do?

You can register on-site at the EIJ Registration desk in the J-Expo inside Texas D-F.

What are the on-site registration fees?

– $445 for professional members
– $330 for student members and for retired members
– $645 for professional non-members
– $390 for student non-members and retired non-members

Where is EIJ19 registration desk?

The EIJ19 Registration Desk is in the J-Expo, which you can find in Texas D-F in the meeting space at the Grand Hyatt San Antonio. We’re open from 8 a.m. to 5 p.m. on Thursday, Sept. 5 and Friday, Sept. 6.


News and Updates

Should I download the mobile app before I get there?

Absolutely! Search “Excellence in Journalism 2019” in your app store. The app is your portable program guide, personal conference schedule and connection to other attendees. Need help logging in? Use the email associated with your registration and the password: EIJ2019. Still need help? Email [email protected] for more help.

How do I follow the student news coverage of the conference?

Links to each student newsroom's website will appear here shortly.

Alternatively, scroll through the app menu to find all three student news teams and click right into their coverage without ever leaving the app!

If rooms change or I need to know something important, how can I find out?

Keep checking the app! We’ll pin important announcements to the top of the Activity feed. Be sure to allow notifications so you can also receive important push notifications at any time. You can also follow the #EIJ19 hashtag on Twitter.


Where and When

Where is EIJ19 registration desk?

The EIJ19 Registration Desk is in the J-Expo, which you can find in Texas D-F in the meeting space at the Grand Hyatt San Antonio. We’re open from 8 a.m. to 5 p.m. on Thursday, Sept. 5 and Friday, Sept. 6.

What is the hotel check-in time?

Hotel check-in time is 4 p.m. Check-out time is 11 a.m.

Are there places to eat nearby?

Yep! Visit this page or scroll through the app menu and check out the Dining Information tab for some nearby options.


Events and Activities

How do I get to the Opening Night Reception?

The Opening Night Reception is at the LDR/Grotto at the Henry B. Gonzalez Convention Center. Take hotel escalators down to the River Level and exit the Grand Hyatt by Ruth’s Chris Steak House. Exit left out of the doors and proceed to the LDR/Grotto ahead.

Where can I find the Freelance Corner?

Get some advice at the Freelance Corner, located in the Lone Star Foyer.

How can I have experts check out my work?

Need some expert advice? Visit our Critiques and Coaching room in Independence.

Can I still buy tickets to events?

Maybe! Check with the EIJ19 Registration Desk for ticket availability.


Conference Amenities

What is the Quiet Nursing Room?

The Quiet Nursing Room is perfect for new mothers. Head to the EIJ19 Registration Desk to pick up a key. Users must provide registration with a driver’s license to get the key, and promptly return it. There are tables and outlets, as well as a refrigerator. It is in Bonham A, but don’t forget you’ll need a key!


Help/Contact  •   Future EIJ locations
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